Privacy Policy

1. WHO WE ARE

The data controller is:

• Name: Felix Olivares Alcolea
• DNI/NIF: 43094349P
• Address: Carrer des Caülls, 37, Cas Miot, 07141, Pont d’Inca Nou, Illes Balears, Spain
• Email: reservations@casafelixmallorca.com
• Phone: +34 608 34 69 52

2. WHAT DATA WE COLLECT

2.1 Booking Data

• Full name
• Email address
• Phone number
• Number of guests
• Arrival and departure dates
• Payment information (processed securely by Stripe — we do not store card details)

2.2 Technical Data

• IP address, browser type, pages visited
• Cookie data (see our Cookie Policy)

3. HOW WE USE YOUR DATA

• To process and manage your booking
• To send booking confirmations and relevant communications
• To comply with legal obligations including tourist registration
• To improve our website and services

4. TOURIST REGISTRATION

In accordance with Spanish law, we are required to register the details of all guests (full name, nationality, ID document number, date of birth) with the relevant authorities.

5. DATA SHARING

We do not sell your data. We may share it with:

• Stripe: for secure payment processing (stripe.com/privacy)
• Airbnb, Booking.com, Vrbo: when your booking originates from these platforms
• Public authorities: when required by law

6. YOUR RIGHTS

Under the GDPR you have the right to:

• Access, rectify or erase your personal data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at reservations@casafelixmallorca.com. You may also lodge a complaint with the AEPD at www.aepd.es.

7. DATA SECURITY

We take appropriate technical and organisational measures to protect your data. Payment data is processed exclusively by Stripe using industry-standard encryption.

8. CONTACT

• Email: reservations@casafelixmallorca.com
• Phone: +34 608 34 69 52
• Address: Carrer des Caülls, 37, Cas Miot, 07141, Pont d’Inca Nou, Illes Balears, Spain